Privacy Policy

Your privacy matters to us. Learn how we collect, use, and protect your personal information.

πŸ“… Last Updated: January 15, 2025

πŸ‘‹ Introduction

Welcome to Apache Pizza ("we," "our," or "us"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website apachpizzaz.com, use our mobile applications, or interact with our services.

Important: By using our services, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies, please do not use our services.

πŸ“Š Information We Collect

We collect several types of information to provide and improve our services to you:

Data Type Examples Purpose
Personal Information Name, email, phone number, address Order processing, delivery, communication
Payment Information Credit/debit card details, billing address Process transactions securely
Order History Past orders, preferences, favorites Personalized recommendations
Device Information IP address, browser type, device ID Security, analytics, optimization
Location Data Delivery address, store locator usage Delivery services, nearest store

πŸͺ Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. These technologies help us:

  • Essential Cookies: Required for the website to function properly, including shopping cart functionality and secure checkout
  • Analytics Cookies: Help us understand how visitors interact with our website, which pages are most popular, and how to improve user experience
  • Preference Cookies: Remember your settings and preferences, such as language, location, and saved addresses
  • Marketing Cookies: Used to deliver personalized advertisements and measure the effectiveness of our marketing campaigns

You can manage your cookie preferences through your browser settings or by clicking on our cookie settings link. Note that disabling certain cookies may affect the functionality of our website.

For more detailed information about the cookies we use, please visit our Cookie Policy.

πŸ”„ How We Use Your Information

We use the information we collect for various purposes, including:

  • Order Fulfillment: Process and deliver your orders, send order confirmations and updates
  • Customer Service: Respond to your inquiries, resolve complaints, and provide support
  • Personalization: Customize your experience, remember preferences, and provide tailored recommendations
  • Marketing Communications: Send promotional offers, newsletters, and updates (with your consent)
  • Analytics: Analyze usage patterns to improve our website, app, and services
  • Security: Detect and prevent fraud, unauthorized access, and other harmful activities
  • Legal Compliance: Comply with applicable laws, regulations, and legal processes

🀝 Third-Party Sharing

We may share your information with the following categories of third parties:

  • Delivery Partners: To facilitate the delivery of your orders to your location
  • Payment Processors: To securely process your payment transactions (e.g., Stripe, PayPal)
  • Analytics Providers: To help us understand website usage and improve our services (e.g., Google Analytics)
  • Marketing Partners: To deliver targeted advertisements and measure campaign effectiveness
  • Service Providers: Who assist us in operating our business (hosting, email services, customer support)
  • Legal Authorities: When required by law or to protect our rights and safety

We never sell your personal information to third parties. All third-party partners are contractually obligated to protect your data and use it only for the specified purposes.

πŸ›‘οΈ Your Rights

Under applicable data protection laws, including GDPR, you have the following rights regarding your personal data:

πŸ‘οΈ

Right to Access

Request a copy of your personal data

✏️

Right to Rectification

Correct inaccurate or incomplete data

πŸ—‘οΈ

Right to Erasure

Request deletion of your data

⏸️

Right to Restrict

Limit how we process your data

πŸ“¦

Data Portability

Receive your data in a portable format

🚫

Right to Object

Object to certain data processing

To exercise any of these rights, please contact our Data Protection Officer using the contact information provided below. We will respond to your request within 30 days.

πŸ”’ Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

  • SSL/TLS encryption for all data transmitted between your browser and our servers
  • PCI-DSS compliant payment processing
  • Regular security audits and vulnerability assessments
  • Access controls and authentication mechanisms
  • Employee training on data protection best practices
  • Secure data storage with encryption at rest

While we strive to protect your personal information, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security.

⏰ Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. Specifically:

  • Account Information: Retained while your account is active and for 3 years after account closure
  • Order History: Retained for 7 years for tax and legal compliance
  • Marketing Preferences: Retained until you withdraw consent
  • Website Analytics: Aggregated data retained indefinitely; individual data retained for 26 months

πŸ‘Ά Children's Privacy

Our services are not intended for children under the age of 16. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately. If we become aware that we have collected personal information from a child without parental consent, we will take steps to delete that information.

πŸ”„ Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by:

  • Posting the updated policy on our website with a new "Last Updated" date
  • Sending an email notification to registered users
  • Displaying a prominent notice on our website or app

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

πŸ“§ Contact Our Privacy Team

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Data Protection Officer

πŸ“ 283 Market Street, Ireland

πŸ“ž +353 87 775 2859

βœ‰οΈ [email protected]

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